Frequently Asked Questions

Our conference is in November 2019 and comprises of 21 webinars, with one arranged on every weekday (Monday – Friday) during November. There is a wide selection of topics, with selected presenters from around the world. All topics are designed to support Eyecare Professionals within a selection of categories. These categories are viewable within the Conference page and you can also read about the individual Presenters and their webinar content. When you buy your Conference Pass, you can participate in the LIVE webinars. watch the recordings afterwards, or both. CET points are available for some countries, including the UK, Norway, Denmark, Finland and South Africa.

You can find these within the Conference Page where they are listed in date order. There is also a quick-view one page downloadable PDF with the complete list of webinars available. Each webinar page contains information about the webinar content, the presenter and the availability of CET points.

You need to buy a Conference Pass by going to the Book Webinars page and pressing the button to Buy Conference Pass and follow the instructions. You can also navigate there by clicking on the page title Book Webinars at the top of the site.

Firstly, log into My Account using your username and password. (If you do not yet have an account, you will need to buy your Conference Pass first, after which you will be supplied with a username and password).

Next, having logged in, navigate to the Conference page, review each webinar and as you do so, add the webinars you want to join as Favourites using the Add Favourite button. (This will populate your My Favourites list within your Account Dashboard)

After clicking Add Favourite, register on each webinar that you wish to join, using the Register button. This will transfer you to Zoom, the webinar platform which will then register you onto the webinar event and provide your joining email link.

Zoom will send you an email containing your personalised link and everything you need to know in order to join on the day/time of the webinar (don’t worry it will also send you a reminder one hour beforehand). We also advise you to use the option within that email to add to my calendar (popular calendar options available include Google and Outlook).

You can also book onto the webinars from the Book Webinars tab in your Account Dashboard, however, please also add them to your favourites from the conference page if you wish to retain a personal list.

All webinars commence at 19:00 Central European Time (CET), every day. You may check the time in your own country by selecting your country from the Timezone widget within the Conference page.

You can select to pay in your own currency and also see the final price in your currency when you are purchase your Conference Pass.

We provide the prices in Euros, USD and GBP as commonly used international currencies. Simply click the buttons next to the price on the Conference Pass Page.

On your behalf, Webineyes needs to be able to provide a clear audit trail of your participation in case you apply for continued education points. From time to time, an approving association may ask for our evidence that you have fully participated in a webinar from start to end. Therefore, we can prove your purchase of an event pass, registration on specific webinar(s), attendance in specific webinar(s) (start, duration and end). This supports your CET/CE application.

You may join with or without these as you will not be required to speak. Listening may be done using these the speakers of your device. However, if you are in a noisy environment, headphones will greatly improve your experience.

Yes, you can. Although due to smartphone functionality and screen size, you may not be able to take full benefits from the session. Our recommendation is to use a laptop or standalone device where possible or if not, a tablet computer.

We recommend that you are present 10 minutes before the webinar is due to start and check:

  • Your internet connection is working (if this is a problem, then your smartphone hotspot may be able to replace it – note, you may incur a charge by your provider)
  • You are in a quiet place (if not, you may wish to use headphones)
  • You have access to your joining link within your email (note that a reminder email will be sent one hour before the webinar starts)
  • Click the link when ready and the host will invite you to join, when the webinar is ready to start (it doesn’t matter if you do it too early)

Our webinars are LIVE classroom sessions and you will gain maximum benefit from participating fully from the start until the end.

To be able to apply for interactive continuous education points (CET / CE), you are required to participate from start until the end. Webineyes may be required to report on your participation to your points-approving associations.

However, if you do have a problem, then the learning opportunity still remains, as we provide you with the recording and powerpoint for 3 months after the webinar ends. You can still then earn CET points from watching the recordings. 

You will find these materials under a Resources section within the Conference page, by clicking, Read More to access the relevant webinar’s details. The Resources section will usually appear within 24 hours of the webinar taking place.

We encourage participants to contribute comments, questions and additional information (also relevant website links) and perspectives during the webinar. You may do this within the Q&A box by typing into it. There is no requirement to do this (nor by any continued education points awarding association) if you do not wish to do so.

We operate a continuing professional and personal education service and provide many webinars that attract CET points. We also provide other valuable personal development webinars which may not be applicable for points but have been selected for their value for Eyecare Professionals.

Selected webinars in selected countries are approved for continued education points, depending upon your professional role. You can see the availability of CET points that have either been approved or have an application in progress, within the description page of each webinar. You can see this by pressing the Read More button on each webinar summary within the Conference page. We also provide the expected points for each country on the Book Webinars page.

We gain pre-approval for these points and provide you with a link to an optional quiz to support your learning, at the end of the webinar. If you require CET, you should take the quiz. Successful completion of the quiz will result in the provision of a downloadable certificate. You may attempt the quiz as many times as you wish. We will then provide your name and CET completion details to your governing association eg GOC in the UK.

If you wish to apply for CET points (whether interactive or general), you must participate in the LIVE or Recorded webinar from the beginning to the end. 

Some webinar topics are relevant for specific professions and some offer wider accreditation. The application and pre-approval of points depend upon the presenter, subject matter, content and country approving association. If a webinar is accredited for CET in your country, as an approved CET provider, we will upload the participant list to your governing association, within 10 days of the event.

If Webineyes is not yet offering CET/CE points for your country and/or profession, please email us at support@webineyes.com and we will discuss this opportunity with you for potential future inclusion. You may even wish to become an Ambassador for your country and help us to make it happen!

Any presenter, whether an expert or new talent can be considered to join the Webineyes presenting team. They must have at least one specialist topic which is valuable for our Eyecare Professional participants. If their session is clinical or optical, it should be accreditable for continued education (we help with this application and may pay the relevant fees). They should also be able to confidently present (we also provide training specifically for webinar). We pay all presenters a fee, however, they must be prepared to fit into our model of providing great value for our participants. If there are specific presenters (or topics) that you wish to see within our events, please send us their details or request them to contact Webineyes directly. We also actively encourage new talent, so perhaps the next presenter could be you?

Contact us at support@webineyes.com and we will be happy to help you.